Monday, December 12, 2005

Further conversation with Amanda at APX.

Dear Mr. Dell,

Amanda at APX finally called me back, at 4:15pm today. She said that she talked to the Nashville post office, and that they confirmed to her that they don't have it. She's still trying to get ahold of the Clayton, OH warehouse; she's left messages and sent e-mails, but nobody's called her back yet. I understand how she feels. She promised that she would call me back as soon as she heard something, and she again suggested that I call Dell Customer Service to ask for a conference call between the three of us; I'll try that tomorrow if nothing further happens today.

Just wanted to keep you informed.

Sincerely,

Richard

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