Addendum, part II

Mr. Dell, I just wanted to pass on quickly that I've started including Michael George, Chief Marketing Officer and VP of US Consumer Business, in the e-mail loop. I'm sure he'd have quite a bit to contribute to the conversation. I've also contacted Jeff Jarvis at http://www.buzzmachine.com, who evidently had some similar problems to mine earlier this summer and was able to get them resolved--I'm hoping he might have some good advice.

Just so you know.

Richard