Just sharing

Dear Mr. Dell,

It's been awhile since I've written you, and I thought you might be interested to see a picture of my new laptop.





You know what the amazing thing about it was, Mr. Dell? I ordered it on Tuesday, and had it by the end of the day Wednesday. I didn't have to call anybody to find out where it was, I didn't have to spend thirty hours on the phone to track it down, I didn't have to write any eight page letters which I then had to pay even more to overnight just to get anybody's attention, and I didn't have to wait a week after I was told it was being overnighted to me to actually get it. I just placed the order, and it arrived the next day. I think I'll do it this way from now on. It's a lot less trouble, and a lot more cost- and time-efficient.

Just so you know.

Sincerely,

Richard Barrett